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Knowledge Base

Communications, Subscriptions and Notifications

 

Subscribe to the Customer Alert mailing list

To receive email notifications whenever we post system notices as well as other technical updates, you can subscribe to our Customer Alert Mailing List by following these steps:

  1. Go to our Customer Alert Mailing List.
  2. For your convenience, you can also click Receive System Alerts via email in the Support Center.
  3. If you aren't already logged into the Control Panel, log in using your username and password then go to the Customer Alert Mailing List page.
    If you do not have a Technical Contact Address on record, a message displays.
  4. To set or update your technical email address, click the Technical Contact Address link.
  5. Select the Email Alert ON option to enable the Alert Email.
    Unsubscribe: If you decide later that you no longer want to receive this email, select the Alert OFF option to disable it.
  6. Click Change Settings to save your selection.

Subscribe/unsubscribe to the newsletters and communications

You can manage your communication status for our newsletters and emails on the Manage Communications page.

NOTE: We store subscription information by email address. To be certain that you are not sent mailings that are not account-related in the future, please verify subscription settings for all email addresses you maintain.

  1. Go to the Manage Communications page.
  2. Enter and confirm the email address you want to check. The Manage Communications page lists the subscription status for each mailing offered.
  3. Select Subscribe or Unsubscribe for each mailing that you want to receive or stop receiving.
  4. Click Update my subscription settings to save your changes.
  5. To check another address, click the indicated link.

We reserve the right to send account-related email communications to all active customers.